how a veteran got his equity and peace back
Ker, a U.S. Marine veteran, purchased his home in St. Paul, MN, using a VA loan.
For five years, he made every mortgage payment on time. But after a series of unexpected emergencies and mounting bills, his finances began to unravel.
For two long years, Ker worked tirelessly to make things right with his mortgage company — but despite his efforts, his home was eventually sold at a sheriff’s auction.
That moment became a turning point, pushing him to take decisive action to regain control of his life and rebuild his future.
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summary of the client's journey
25
$
116,944
$
170,000
$
53,056

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Finding a Solution

During the COVID-19 pandemic, the eviction moratorium gave Ker two additional years to work things out with his mortgage company.
Each time he thought he had enough to catch up on his payments, the amount due had increased by thousands — with added legal and administrative fees making it nearly impossible to stay ahead.
When the moratorium finally ended, Ker’s home was sold at a sheriff’s auction for $116,944 — purchased by the mortgage company itself. Facing limited options, Ker made the difficult but wise decision to sell the home so he could preserve the equity he had built and start fresh.
Good and bad ones
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Like many homeowners in his situation, Ker didn’t know what options were truly available — or which ones were in his best interest.
To start, he reached out to several “fast cash” companies to explore possible solutions. Instead of receiving honest guidance, Ker soon realized that some were using his hardship against him — devaluing both his home and, at times, his dignity.
While not every company acted unethically, many relied on bait-and-switch tactics: promising a high cash offer upfront, only to deliver much lower numbers later — offers that wouldn’t even cover the foreclosed amount.
Real Help that doesn't have to be a loss
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Ker reached out to me after receiving my letter explaining that any equity above the foreclosed amount was still rightfully his. Although he was exploring other options at the time, we reviewed his situation together to determine the best possible outcome.
I explained that he had two main paths forward — I could purchase the home as-is for a quick cash sale, or we could list it on the open market to maximize its value. After doing his due diligence and considering all options, Ker decided to move forward with selling the home through the housing market.
a personal victory
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About a month later, Ker finally felt a sense of peace return to his life. His home sold for $170,000 — far above the bare minimum. Instead of losing everything to foreclosure, Ker was able to keep $53,056 in equity, which he reinvested into growing his web design agency.
Successfully redeeming the mortgage also allowed him to secure a new apartment, as the resolution left positive remarks on his record. What began as a financial crisis became the foundation for a fresh start and a stronger future.
Joe was the only one who explained the process clearly and let me know what was in it for me instead of offering solutions that weren't in my best interests.
even though the idea of cleaning up my house for sale was overwhelming and i Didn't want to do it, i felt that joe had my best interests at heart and he followed through with his actions.
now i have peace again without that negative voice in my head and can focus on recovering from the trauma that this experience has caused."
Ker Vang
St. Paul, MN
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